Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should only be viewed as entertainment, similar to going to the movies or a sporting event. They should never be considered as a way to earn money or solve financial problems. The house always has a mathematical advantage, and losing is a real possibility every time you play. Only gamble with money you can afford to lose.
Age Verification
All players must be at least 18 years of age (or the legal age of majority in your jurisdiction) to participate in online gambling in Aotearoa New Zealand. By accessing ielectr.co.nz, you confirm that you meet this legal requirement and have the authority to use this website.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, it may be time to seek help:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money set aside for essentials (rent, bills, food, childcare)
- Hiding or lying about the extent of your gambling to friends and family
- Experiencing mood swings or irritability when you're not gambling
- Gambling for longer periods or with larger amounts than intended
- Neglecting work, school, hobbies, or relationships due to gambling
- Repeatedly trying to cut down or quit but failing to do so
- Borrowing money to gamble or to pay gambling debts
- Feeling anxious, depressed, or stressed when not gambling
- Using gambling to escape problems or difficult feelings
Self-Help Tools & Limits
Most responsible online gaming platforms offer tools to help you maintain control. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're willing to lose during a gaming session
- Time Limits: Set reminders to take breaks or limit your session duration
- Reality Checks: Enable notifications to remind you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites to take a break or quit entirely
Take advantage of these tools proactively—they're designed to support your wellbeing.
Support & Help Services
If you or someone you know is struggling with problem gambling, professional support is available. The following organisations provide free, confidential assistance:
New Zealand
- Gambling Helpline (Aotearoa New Zealand)
Free phone: 0800 654 655
www.gamblinghelpline.co.nz
Available 24/7, confidential support and counselling - Problem Gambling Foundation
www.pgf.nz
Resources, information, and support for people affected by problem gambling
International Support
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom)
National self-exclusion scheme: www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised condition, and recovery is possible with proper assistance.
Whether you choose to contact the Gambling Helpline on 0800 654 655 or visit www.gamblinghelpline.co.nz, trained counsellors are ready to listen and provide confidential support at no cost to you.
Your wellbeing is important. Help is available.